Security
Protecting Your Data and Our Platform
Our Security Commitment
At AISell, security is fundamental to everything we do. We understand that you trust us with sensitive business data, and we take that responsibility seriously. Our comprehensive security program is designed to protect your information, maintain service availability, and ensure the integrity of our platform.
Data Protection and Encryption
Encryption in Transit
All data transmitted between your devices and our servers is protected using industry-standard TLS (Transport Layer Security) encryption. This ensures that your data cannot be intercepted or read by unauthorized parties during transmission.
Encryption at Rest
Your data is encrypted when stored in our databases and file systems using AES-256 encryption, one of the strongest encryption standards available. Encryption keys are managed securely and rotated regularly.
Database Security
Our databases are protected with multiple layers of security, including network isolation, access controls, encryption, and regular security updates. Database access is strictly limited to authorized personnel and systems.
Infrastructure Security
Cloud Security
Our infrastructure is hosted on leading cloud platforms that maintain SOC 2 Type II, ISO 27001, and other security certifications. We leverage their enterprise-grade security controls while implementing additional layers of protection.
Network Security
- Firewalls and intrusion detection systems
- DDoS protection and traffic filtering
- Virtual private networks (VPNs) for internal access
- Network segmentation and isolation
- Regular security monitoring and incident response
Server Hardening
All servers are hardened according to security best practices, including disabling unnecessary services, implementing strong access controls, and maintaining up-to-date security patches.
Access Controls and Authentication
Multi-Factor Authentication (MFA)
We strongly recommend and support multi-factor authentication for all user accounts. MFA adds an extra layer of security by requiring additional verification beyond just a password.
Role-Based Access Control (RBAC)
Our platform implements granular role-based access controls, ensuring users only have access to the data and functionality they need for their role. Permissions are regularly reviewed and updated.
Single Sign-On (SSO)
We support integration with popular SSO providers, allowing you to manage user access through your existing identity management systems while maintaining security standards.
Monitoring and Incident Response
24/7 Monitoring
Our systems are monitored around the clock for security threats, performance issues, and anomalous behavior. Automated alerts ensure rapid response to potential security incidents.
Incident Response Plan
We maintain a comprehensive incident response plan that includes:
- Immediate threat containment and mitigation
- Forensic analysis and impact assessment
- Communication with affected customers
- Regulatory notification when required
- Post-incident review and improvements
Logging and Auditing
Comprehensive logging is implemented across all systems, providing detailed audit trails for security investigations and compliance requirements. Logs are securely stored and regularly analyzed.
Compliance and Certifications
Our security practices align with industry-recognized standards and frameworks:
- ISO 27001 Information Security Management
- SOC 2 Type II Security Controls
- NIST Cybersecurity Framework
- OWASP Security Guidelines
- GDPR and other privacy regulations
Business Continuity and Disaster Recovery
Data Backup and Recovery
Your data is automatically backed up across multiple geographic locations with the ability to restore quickly in case of system failures or disasters.
High Availability
Our infrastructure is designed for high availability with redundant systems, load balancing, and automatic failover capabilities to minimize service disruptions.
Disaster Recovery Plan
We maintain a comprehensive disaster recovery plan that is regularly tested to ensure we can quickly restore services and data in the event of a major incident.
Your Role in Security
Security is a shared responsibility. Here's how you can help protect your data:
- Use strong, unique passwords for your account
- Enable multi-factor authentication
- Keep your devices and software updated
- Be cautious of phishing attempts and suspicious emails
- Report any security concerns promptly
- Follow your organization's security policies
- Regularly review user access and permissions
Security Contact
If you have security concerns or need to report a security issue, please contact us:
Security Team: info@aisell.store
Emergency Security Issues: info@aisell.store